Cancellation Policy

Last updated: July 30, 2026

At DemoniaWear, we understand that plans can change. Please read our cancellation policy carefully before placing your order.

1. Cancellation Window

You may request to cancel your order within 24 hours of placing it, provided the order has not yet been processed or shipped. Once an order has entered the fulfillment process, we are unable to guarantee cancellation.

2. How to Request a Cancellation

To request a cancellation, please contact us as soon as possible at SCHOENITZ.MARTIN@outlook.com with your order number and the subject line "Order Cancellation Request". We will do our best to accommodate your request if the order has not yet shipped.

3. Orders Already Shipped

If your order has already been shipped, we are unable to cancel it. In this case, you may return the item(s) in accordance with our Returns & Refund Policy once you have received them. Please refer to our Returns & Refund Policy page for full details.

4. Refunds on Cancelled Orders

If your cancellation request is approved before the order has shipped, a full refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

5. DemoniaWear-Initiated Cancellations

We reserve the right to cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or items being out of stock. In such cases, you will be notified promptly and a full refund will be issued.

6. Non-Cancellable Orders

Orders that have already been fulfilled and shipped cannot be cancelled. Custom or personalized items may also be non-cancellable once production has begun.

7. Contact Us

If you have any questions about our cancellation policy, please contact us at: SCHOENITZ.MARTIN@outlook.com